What to Expect - East Suburban Pediatrics

Welcome to East Suburban Pediatrics! We are delighted that you have chosen us for your child’s care. We take that responsibility very seriously and appreciate your trust in us.

Prior to your First Visit

If you are transferring to our practice from another provider, please request that your child’s records from their previous practice be sent to our office.

Please complete these important forms prior to your first visit.

Please mail or fax all completed forms to:

Mail:
East Suburban Pediatrics
4262 Old William Penn Highway
Suite 208
Murrysville, PA 15668

Fax:
724-733-2278

Please verify that East Suburban Pediatrics is in your insurance network prior to your first visit.

Your First Visit

When you arrive at East Suburban Pediatrics you will be greeted by one of our kind and knowledgeable front office staff. They are here to help you with all of the required form completion, as well as updating your demographic and insurance information. At the first visit, there is new patient paperwork that needs to be completed, and so we ask that you arrive 10 minutes prior to your appointment to allow enough time to complete this necessary paperwork. If you prefer you may download and complete the forms in advance. The front office will ask you for any records that you may have from a previous healthcare provider or hospital.

After you have finished signing in with the front office staff, you and your child will have a seat in our waiting room. When available, one of our clinical staff members will escort you and your child to an exam room.

They will ask a few brief questions concerning your visit to the office that day. Please use this time to let us know of any questions or concerns that you have. Your child’s vital signs will be taken, after which you will return to the exam room and wait for the physician or nurse practitioner to continue your child’s care.

We are here to help your child grow and to help you parent your child in a relaxing and fun environment.We provide your child with the best possible health care in a caring and comfortable setting. We also provide your family with the opportunity to access to our providers 24 hours a day. All children and families experience a visit to the doctor’s differently, some being more anxious than others; we strive to make it a pleasant experience.

What to Bring

Insurance Icon

Your child’s current insurance card. Please bring your insurance card as well.

Driver's License Icon

Your driver’s licenses. (Both parents, if available)

Pay Your Bill Icon

Your copayment due at the time of service. (We accept cash, check, MasterCard, Visa, American Express and Discover as well as any Health Savings Account).

Bring Your Forms Icon

Any forms you will need to have completed (school forms, sports forms, daycare forms etc.).

Please review our Vaccine Policy so that you can best understand our philosophy before becoming a patient.